Information

100 Day Guarantee - We want you to be completely confident that we will live up to our promises, so every single product is covered by our unique, no-quibble, 100 day guarantee. If, for any reason, you are not completely satisfied, just give us a call on 0800 652 3836. We'll either replace the product or refund your payment in full, no questions asked. For your protection, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us.

Easy Ordering - Order right here on-line at any time or, if you prefer, call our Freephone orderline on 0800 652 3836. We’re here Monday to Friday, 8.30 to 5.30. 

Free, Fast Shipping - All our prices include post & packing for anywhere within the UK, so there’s no unexpected ‘extras’ at checkout. We aim to mail all orders the same day we receive them, but please allow up to seven days for delivery. If any item is out of stock we will contact you immediately to arrange an alternative date or a refund.

All our orders are delivered in plain, unmarked packaging.

International Orders - We’ll happily ship just about anywhere outside the UK but unhappily, we can’t do it for free, so there's a shipping charge for international orders. Here’s what we have to add.

All countries outwith the UK:

Up to £70 shipping cost: £8.00

Over £70 shipping cost: £12.00

All our international orders are shipped airmail by Royal Mail, delivery normally 3-5 working days.

Easy, No Problem Returns - If you want to return anything to us there’s no need to make any special arrangements. Just give us a call on 0800 652 3836. For your protection, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us.

Privacy Policy

SkinSN does not disclose customers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes
f. Notify you of news, special offers and promotions.